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software : software development

1stGMC's custom software development focuses on the individual needs and requirements of our clients, because we recognise that where software development is concerned, one size rarely fits all. Unlike "Commercial, off-the-shelf" solutions that change the business process to fit the software requirements, these applications are custom developed to fit your business environment.

custom software development vs "Off the Shelf" Programs ?

Most companies and organizations purchase and run "off the shelf" programs, which are typically used by millions. While an "off the shelf" program is guaranteed to run on any system, it is, by its very nature, a "one size fits all" solution.

It may or may not fit your needs, possibly leaving you with entire sections of the program unused. It cannot be modified. More than likely, your competitors are using the same product as well. Licensing fees can sting your bottom line financially.

So no one gets the customization they need, and the competitive edge they desire. You just pay more and more, for a solution which may or may not meet your needs.

Custom software, on the other hand, is different. It is developed to meet every need you can imagine, tailored to fit exactly what you want. Because you own the program, you'll never pay one penny in licensing fees. You can alter the program however you want, leaving you with performance and efficiencies others don't have.

Characteristic "Off the Shelf" software Custom software


You pay for the product,


annual licensing fees.

Need product support? You’ll pay extra annual fees.

Need customization? You’ll pay lots more.

You pay for the product.

There are zero licensing fees.

All software comes with written documentation.

software is built per your specifications. All totalled, custom software is typically less expensive.

Competitive Offering

The same software is typically available to your competitors.

You own something your competitors don't, giving you the competitive edge.


Some portions of the software may never be used. Other portions you desire aren't included. It's like buying a car that has built-in GPS tracking (nice, but not necessarily needed) but has no air conditioning (a definite necessity). FACT: the average Microsoft Word user is reputed to only use about 10% of the available facilities.

What you want is what you get. The software actually enhances processes, making you more efficient. Users usually find it easier and more intuitive to use because there are no unnecessary or superfluous functions and should operate in the way that they are used to working.


More than likely cannot be integrated to interface with other software or server-based systems.

You can integrate information and processes from a wide range of applications into a single, easy to use program across an entire organization.

Developer/Customer Relationship

Likely, none.

Considerable. You know and regularly interact with the consultants and project manager who build the software, to ensure you get exactly what you want.

Program Bugs

Are often plagued with them, as a result of a short span between deadline and first-sale.

None. All products are tested and meet (if not exceed) your satisfaction prior to deployment.

Exporting / Importing Data

Often uses proprietary file formats. If there's a format you want to use, it's at the mercy of the developer.

Name the format, and it's included in the program's import/export functionality.


While pre-designed reports are usually a feature, they are often not customizable. If it is possible, then an employee who's knowledgeable about programming (or an IT department) must build the custom report for you.

All reports meet your criteria.


One size fits all.

Designed specifically to fit your business needs.

Modification / Customization

What you see is what you get. Want changes? As one small voice amongst many others, your requests will not carry much weight.

Suggestions for improvement made by customers, employees and leaders may be easily added by simply modifying the program to work more efficiently, even across an entire organization.


"Add ons" to provide greater functionality usually cost money.

Add-on "modules" are often free, easily downloaded and integrated into your solution.


You must adjust processes to conform to the program's specifications, often increasing workloads, more costly supervision and more errors.

Increases productivity by automating repetitive tasks and introducing new methods of working. You become more competitive and can respond quicker to your customers.


Wait until the next version of the software is released, and hope it features some functions you can use.

Over time, as your needs change or are better understood, it is easier to request changes and new features.


When one hacker creates a way to infiltrate the security of an off-the-shelf program, that vulnerability can be publicized and exploited worldwide within minutes. The result? You must keep up on constantly-evolving security patches and updates.

Because our consultants are programming specialists, we can customize software to meet your specific server and end-user security needs. Many of the software solutions we utilize were designed by some of the world's foremost experts in computer security.


You're usually at the mercy of a large and faceless organization who may not be quite as concerned as you are, even if the problem must be fixed before tomorrow morning.

Our consultants are at your call. In fact, we've been known to pull some all-nighters to ensure even emergency situations are treated like emergencies, not inconveniences. We're that committed to ensuring your satisfaction.


Need help figuring something out? Click the "Help" button, and hope your question's been addressed.

Every project has both end user and technical documentation produced by the developers who coded the custom software not some department who have probably never even met the software developers.

1stGMC offers a strong team consisting of project managers, business consultants, software engineers and programmers, testers, designers and technical writers. Our experience in developing applications in various languages and on various platforms allows us to help you make the right decisions while selecting platform and designing software architecture.

Our team is able to support you with innovative, trustworthy solutions to the most complicated of your business problems. Our competence and experience ensure that we deliver excellent services and products to our customers. At every stage of the development process, from conceptual design to product release, the highest quality standards are maintained.

Our custom software development services include

Transparent project management and change management ensures that our client is involved at all levels of the development cycle. We understand the urgency to realize your investment in IT, so we ensure that the deliverables are defined in phases relevant to the business needs.

Working with our experienced team of software developers offers the following advantages:

Our attention to our clients' requirements, diverse knowledge base and experience in extensible, secure and efficient software development, ensures your custom software development project results in an effective, customer unique solution that meets and our clients' expectations and is scalable for their future needs.

Of course, we recognise that software development is as much about the ongoing support service as it is about the product, and again our direct communication between developers and clients means that support requests are clearly understood and implemented correctly in a timely basis.

To ensure we provide the best possible service for our clients, our support contracts are negotiable, which means that we address each client's support service needs as individually as their software development projects.

Please contact us to explore the broad range of application solutions we can provide to empower your company.

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